Privacy Policy

Last updated: March 23, 2026

Growth Ladder LLC ("we," "us," or "our") operates the BuildConnection website and service. This Privacy Policy explains how we collect, use, and protect information when you visit our website or book a call with us.

1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email address, phone number) when you book a call or submit a form
• Business information you share during the booking process or on our calls
• Communications between you and our team

We also automatically collect certain information when you visit our site, including IP address, browser type, pages visited, and time spent on the site. This is collected through standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Schedule and conduct discovery calls
• Communicate with you about our services
• Follow up after calls and consultations
• Improve our website and service
• Send relevant updates if you have opted in

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Booking and Scheduling

Our booking system is powered by a third-party scheduling tool (Calendly or Cal.com). When you book a call, you will be subject to that platform's privacy policy in addition to ours. We do not collect or store payment information on our website — all billing is handled separately and directly.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to understand how visitors interact with our site. You can control cookie settings through your browser preferences. We may use Meta Pixel or Google Analytics to measure the effectiveness of our advertising campaigns. These tools collect anonymized data about site visits and do not identify you personally.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by law. If you'd like your information removed from our records, contact us at the email below and we will honor your request promptly.

6. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at the email address below.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Growth Ladder LLC
privacy@buildconnection.io